Terms Of Service

TERMS OF SERVICE

Vera Collective
Effective Date: January 29, 2026

Welcome to Vera Collective. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services operated by Vera Collective (“we,” “us,” or “our”). By visiting our site or purchasing from us, you agree to be bound by the following Terms. If you do not agree, please do not use our website.


1. USE OF OUR WEBSITE

By accessing this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.


2. PRODUCTS & SERVICES

Vera Collective offers luxury hair products and related goods. All products are subject to availability, and we reserve the right to discontinue or limit quantities at any time.

We make every effort to display product colors, textures, and descriptions accurately; however, we cannot guarantee that your device’s display will reflect true color or appearance.


3. PRICING & PAYMENTS

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud, pricing errors, or inventory limitations.

Payment must be received in full before orders are processed.


4. SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed. Vera Collective is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Once an order is shipped, responsibility transfers to the carrier. Lost, stolen, or delayed packages must be addressed directly with the shipping provider.


5. RETURNS & EXCHANGES

Due to the nature of hair products, all sales are final unless otherwise stated. For hygiene and safety reasons, opened or used products cannot be returned or exchanged.

Any approved exceptions must be requested within the timeframe outlined on our Returns Policy page.


6. INTELLECTUAL PROPERTY

All content on this site — including logos, images, text, graphics, designs, and branding — is the exclusive property of Vera Collective and may not be copied, reproduced, distributed, or used without written permission.


7. USER CONTENT

If you submit reviews, testimonials, or other content, you grant Vera Collective the right to use, reproduce, and display that content for marketing and promotional purposes without compensation.


8. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.” Vera Collective makes no warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.


9. LIMITATION OF LIABILITY

Vera Collective shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.


10. INDEMNIFICATION

You agree to indemnify and hold harmless Vera Collective from any claims or demands arising from your violation of these Terms or misuse of our website.


11. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.


12. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our website.


13. CONTACT INFORMATION

For questions regarding these Terms, please contact us